Service
Expertise. Focus. Diligence. Precision. Passion.
At UNX, the institutional trader's experience with the Catalyst Portal is equally as important as the technical innovation that is the foundation of the platform. To ensure that this experience is carefully managed and that UNX Service stands out as a differentiator, we've assembled a Service Team of former traders, product experts, and capable technicians that are driven to deliver client satisfaction through high quality, consistent coverage across a diverse population of institutional clients. In addition to traditional product support, UNX Service provides a dedicated team focused on the implementation of each institutional trader’s unique workflow within the Catalyst Portal. As those needs change, UNX Service stands ready to help translate those changes within the Catalyst workflow in a seamless manner.
For all trading and technical support matters, please call:
Electronic Trading Services (ETS)
Phone:(866) 855-9595
Email:ets@unx.com
For clearance and settlement matters, please call:
Brokerage Operations Group (BOG)
Phone: (866) 702-5094
Email:bog@unx.com